Doing all we can to help

We’re a small, young and committed team, solving the ERP problem for the professional services industry. Whenever a lead becomes a client, we effectively have a new addition to our team. We receive amazing inputs that gives us much needed guidance and tremendous encouragement that keeps our morale high!

For all our clients and friends, we’re just a phone call away. Beyond that still, we’re happy to release other ways on our platform that can help you communicate with us and that can help you solve a problem you face while using Firmzen – often yourself. We’re happy to release the Help Center, comprised of the following:

Documentation
There are 50+ articles that cover every module, every feature, every field in Firmzen. This is a reference manual, that explains everything in detail.

Ticketing system
A system integrated in your Firmzen account, that just lets you ask us a question and keeps track of all our conversations at a central location.

Video library
This is an integral part of our Help Center and more videos are being developed as we speak. We’re even contemplating a multi-lingual library.

Page tours
Open up a page and take a guided tour to help understand the interface, elements and options.

And o’course, none of this means that we’re not available to talk as much. We’re still just a phone call away.

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