The Chartered Accountant’s Information Problem

If you have even a passing interest in project management / management information systems or in what Chartered Accountants, Company Secretaries and Certified Public Accountants do (and why they always seem so stressed), then absolutely read on.

In February of 2012, we were approached by a Chartered Accountant (let’s call him Swapan) who had a seemingly simple problem. Swapan’s firm was growing, and he needed to ensure that across thousands of deliverables for his hundreds of clients, not a single one ever slipped through the cracks. Continue reading